MGM Grand Detroit adheres to the American Gaming Association (AGA)
Code of Conduct for Responsible Gaming, which became effective on September
15, 2004. Our company has always taken steps to promote responsible gaming,
and has long established many of the AGA prescribed measures. The AGA
Code of Conduct represents a broad commitment by the entire gaming industry
to make the public aware of responsible gaming resources, and incorporate
responsible gaming into business operations.
Through our company’s past performance as well as our implementation
of the AGA Code of Conduct, MGM Grand Detroit has demonstrated that
we are fully committed to the highest level of ethical and responsible
policies and procedures in our gaming practices.
To promote responsible gaming, MGM Grand Detroit will continue to:
- Educate our employees through a variety of programs and methods on
responsible gaming policies and procedures
- Provide information to our employees about resources for assistance
with problem gaming
- Provide information to our patrons, through a variety of methods
both at our casinos and on our websites, about responsible gaming,
win-loss odds on casino games and resources for assistance with problem
gaming
- Provide our patrons who feel they may have a problem the option of
enrolling in our Self-Limit Access Program, which will cancel their
access to our promotional mailings and casino services such as credit,
Players Club privileges and check-cashing for as long a time period
as they desire
- Serve alcoholic beverages responsibly
- Monitor vigilantly to prevent underage gambling and unattended minors
in our casinos
- Advertise responsibly
- Fund responsible gaming research
If you wish to view a full copy of the AGA Code of Conduct for Responsible
Gaming, log on to the AGA website at www.americangaming.org.
If you wish to view the AGA’s win-loss brochure, “The Guide
to House Advantage”, log on to www.americangaming.org
Copies of the brochure “When the Fun Stops – Understanding
Compulsive Gambling” are available at our Casino Cage, Players
Club Desk, and at all ATMs.
If you wish to find out information about MGM Grand Detroit’s
Self-Limit Access Program, please contact the Casino Credit Manager.
Warning Signs of Problem Gaming:
- Gambling to escape worry
- Gambling to get money to solve financial difficulties
- Feeling unable to stop playing, regardless of winning or losing
- Often gambling until your last dollar is gone
- Neglecting your family because of gambling
If you feel you need help, please call the following 24-hour
confidential national hotline:
Nevada Council on Problem Gambling
1-800-522-4700
Michigan Department of Community Health
1-800-270-7117
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